Welcome to as “we,” “our,” or “us”). By accessing or using our website https://theluntra.xyz and booking services, you agree to comply with the following Terms & Conditions. Please read them carefully before making any bookings.
1. General Use
- By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.
- You agree to provide accurate, current, and complete information during booking.
- We reserve the right to update, change, or modify these Terms at any time without prior notice.
2. Booking & Payments
- All flight bookings are subject to availability and confirmation by the airline.
- Prices displayed are inclusive of applicable taxes and fees unless stated otherwise.
- Full payment must be made at the time of booking.
- We accept payments via secure online gateways.
3. Cancellations & Refunds
- Cancellation and refund policies are governed by the airline’s rules.
- Service/processing fees charged by https://theluntra.xyz are non-refundable.
- Refunds, if applicable, will be processed within 7–21 working days (depending on airline and payment provider).
4. Changes & Rebooking
- Any changes to bookings (date, time, passenger details) are subject to airline policies and applicable fees.
- We are not responsible for additional costs due to changes initiated by you.
5. Travel Requirements
- Passengers are solely responsible for ensuring valid travel documents (passport, visa, ID, permits, etc.).
- Airlines may deny boarding without proper documents. No refunds will be issued in such cases.
- Health, vaccination, or COVID-19 requirements must be checked and complied with before travel.
6. Responsibility & Liability
- We act only as an intermediary between customers and airlines.
- We are not responsible for flight delays, cancellations, overbooking, or baggage issues caused by the airline.
- Our liability is limited to the booking amount paid to us.
7. User Conduct
- You agree not to misuse our website, attempt unauthorized access, or use automated tools to extract data.
- Any fraudulent activity may result in cancellation of bookings without refund and possible legal action.
8. Privacy
- Your personal information is handled according to our Privacy Policy.
- By using our services, you consent to the collection and processing of your data for booking purposes.
9. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of courts in India.
10. Contact Us
For any questions or concerns regarding these Terms, please contact us:
📧 Email:support@theluntra.xyz